Data Insights Analyst

Insights · Galway/Remote, .
Department Insights
Employment Type Full-Time
Minimum Experience Mid-level

Role in a nutshell

City Swift are growing! We’re  looking for a Data Analyst who will be a key member of our Data Insights Team, working closely with Clients,Customer success, Sales & Product Managers, you will be an integral  link between the Commercial  and Technical teams, completing in-depth technical analysis, presenting to clients and communicating client requirements to product teams.

 

 

Responsibilities

  • Mine massive amounts of data and perform large-scale analysis to extract useful business insights
  • Design and implement reporting dashboards that track key business metrics and provide actionable insights.
  • Identify actionable insights, suggest recommendations and influence the direction of the business by effectively communicating results to cross functional groups
  • Suggest improvements in the tools and techniques to help improve our Ad Hoc client data analysis
  • Work with Account and Customer Success Managers to identify opportunities to improve the performance of client bus networks. 
  • Work with Customer Success Managers by analysing client and CitySwift data to increase client retention.


What you bring  

  • Previous experience in a Data Analyst/Insights role ideally within a fast paced, business to business environment.
  • Experience in solving analytical problems using quantitative approaches
  • Experience with SQL
  • Experience with Python or similar scripting language for data analysis
  • Data Visualisation experience using Tableau or similar BI tools
  • Critical thinker/ problem solver 
  • Demonstrated insights experience
  • BS, MS or PhD degree in Computer Science, Applied Mathematics, Statistics, Data Analytics or related technical fields from an academic institution.


Would be great if you also had..

  • Experience with GIS / Geo Data Analysis a bonus
  • Experience with Google Cloud & BigQuery a bonus
  • Predictive analytics experience a bonus


Attributes

  • Highly organised, accountable and results-oriented with great attention to detail.
  • Happy to work autonomously, and within a high performing close knit team, where ideas are debated.
  • Helpful, encouraging and respectful to team members and anyone who you interact with.
  • Good communicator, who loves regular open, transparent communication.
  • Thrives in a fast-paced, sometimes crazy, agile and dynamic environment.








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  • Location
    Galway/Remote, .
  • Department
    Insights
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level